Have a question? Visit Help Center
To help you get the information you need quickly and easily, select a topic below to see answers to the question we hear most often:
Rx Delivery mail, filling out your Rx, automatic refills.
What your status means, when to expect your delivery, tracking shipments.
Checking coverage, finding savings, deductibles, copays and coinsurance.
Usernames and passwords, electronic ID cards, using digital tools.
Your account balance, making payments, updating credit card information.
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If you weren’t able to find the information you need, here’s how to contact us.
Call the Customer Care number on your ID card. If you don’t have an ID card, call 1-800-552-8159 (TTY: 711). A pharmacist is available during normal business hours.
CVS Caremark
Customer Care Correspondence
PO Box 6590
Lee’s Summit, MO 64064-6590
