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To help you get the information you need quickly and easily, select a topic below to see answers to the question we hear most often:
Getting my Medication
Rx Delivery mail, filling out your Rx, automatic refills.
My Rx status
What your status means, when to expect your delivery, tracking shipments.
If my medication is covered and how much it will cost
Checking coverage, finding savings, deductibles, copays and coinsurance.
My Caremark.com account
Usernames and passwords, electronic ID cards, using digital tools.
Paying for my mail service Rx
Your account balance, making payments, updating credit card information.
Everything you need to know about your prescription plan.
Everything you need to know about your prescription plan.
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Everything you need to know about your prescription plan.
Everything you need to know about your prescription plan.
Sign in or register for an account today – it’s easy and it only takes a few minutes.
Register Now
Already have an online account? Sign in
Still have questions? Contact us.
If you weren’t able to find the information you need, here’s how to contact us.
By phone
Call the Customer Care number on your ID card. If you don’t have an ID card, call 1-800-552-8159 (TTY: 711). A pharmacist is available during normal business hours.
By mail
CVS Caremark
Customer Care Correspondence
PO Box 6590
Lee’s Summit, MO 64064-6590