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Refilling your prescriptions made easy

Discover more convenience and choice when it comes to getting your prescriptions.

How do you get your prescription?

Filling your Rx at a pharmacy in your network will help ensure you don’t  overpay. You can pick your medication up, or use your pharmacy’s home delivery service if available (be sure to ask if there are fees).

Find a network pharmacy

Find a network pharmacy

Use the Pharmacy Locator to find a pharmacy in your network. Ask your pharmacist to help you get started.

Find a network pharmacy

Find a network pharmacy

Use the Pharmacy Locator to find a pharmacy in your network. Ask your pharmacist to help you get started.

Get your Rx from CVS Pharmacy?

If you’re already filling at CVS Pharmacy, we can help you set up automatic refills (if available under your plan) from your Caremark.com account.

Switch to 90-day supplies

If you take a medication for a condition like asthma or high blood pressure, you may be able to refill your Rx in 90-day supplies. It will probably cost less than filling monthly and you’ll only have to refill a few times a year1.

1. Controlled substances and cold packs are not applicable for 90-day mail service.

Welcome to Rx Delivery by Mail

Register or sign in to track orders, manage refills and more.

Register          Sign in

Keep tabs on your order

Tracking your prescription mail order

We've made tracking the status of your order easier than ever. Get started by signing in or registering for an account at Caremark.com or with our mobile app. To see your most recent prescription orders, you can scroll down to the bottom of your dashboard, then click your mail order number to see status updates.

And for even more details, go to view order status. Here you'll see all of your recent orders, plus their status. If you'd like to learn what each status means, check out the questions pop up.

We know it's important for you to know if your order is delayed, so we'll keep you informed every step of the way when you sign up for text or email alerts. What happens if you don't see an order you just placed? Our system may still be processing it.

To learn more, visit Caremark.com.

Keep tabs on your order

For peace of mind, check the status of your order. You’ll know when your order is processed, on its way and delivered.

Keep tabs on your order

Tracking your prescription mail order

We've made tracking the status of your order easier than ever. Get started by signing in or registering for an account at Caremark.com or with our mobile app. To see your most recent prescription orders, you can scroll down to the bottom of your dashboard, then click your mail order number to see status updates.

And for even more details, go to view order status. Here you'll see all of your recent orders, plus their status. If you'd like to learn what each status means, check out the questions pop up.

We know it's important for you to know if your order is delayed, so we'll keep you informed every step of the way when you sign up for text or email alerts. What happens if you don't see an order you just placed? Our system may still be processing it.

To learn more, visit Caremark.com.

Keep tabs on your order

For peace of mind, check the status of your order. You’ll know when your order is processed, on its way and delivered.

Refill by text message

Refill by text message

Opt in for secure text alerts. You can reply with a simple “YES” when we text you a refill reminder. Then, your order will be on its way.

Refill by text message

Refill by text message

Opt in for secure text alerts. You can reply with a simple “YES” when we text you a refill reminder. Then, your order will be on its way.

Get automatic refills*

Get automatic refills*

With auto refills, you’ll always have your prescription when you need it. We’ll keep track of refills and send your order automatically.

Get automatic refills*

Get automatic refills*

With auto refills, you’ll always have your prescription when you need it. We’ll keep track of refills and send your order automatically.

Ready to refill a prescription?

Register Now  or  Sign In

Refill FAQs

You can use our “Check Drug Cost & Coverage” tool. Fill in the requested information about the medicine and dosage and you'll receive a message telling you if your medicine is covered and what your co-pay amount will be. You'll also find out if there is a generic or a preferred medicine available that can help save you money.

If you have opted in to receive refill reminders by text, we'll contact you when your prescription is ready for refill. Simply respond "Yes" when we text you and we’ll begin processing your order. You can also use the refill form on the Caremark.com home page by entering your date of birth and “Mail Service Rx” number. If you choose to sign in to your account, you can review your entire list of prescriptions, select the ones that may be ready for refill and follow the prompts to submit your order. Or simply use the Caremark app to place your refill orders.

To order a different prescription for Rx Delivery by Mail, you'll need a new 90-day prescription. You can do this in one of two ways:

  1. Ask your doctor to send a 90-day supply electronic prescription to CVS Caremark Mail Service Pharmacy. This is the fastest way to get started. You can expect to get your medication in 7 to 10 business days.
  2. Sign in to Caremark.com and select Start Rx Delivery by Mail and we will contact your doctor and get the process started for you. Once we reach your doctor and receive approval, it will take 7 to 10 business days for your medication to be delivered. Remember, because CVS Caremark Mail Service fills prescriptions in 90-day supplies, it can be used for medications you take regularly (like high blood pressure, diabetes, or high cholesterol medications). For short-term medications (like an antibiotic), use a retail pharmacy in your plan’s network. You can find one by using the pharmacy locator at Caremark.com

Still have questions about refills?
We have answers.

See all Q&A

*Not all mail service prescriptions are eligible for the automatic refill program. Medications ineligible for the program may include, but not be limited to, controlled substances, specialty drugs and prescriptions covered by certain government payors, including Medicare Part B.

Looking for cost or safety information?

Coverage and costs

Find out if your Rx is covered, how much it will cost, and ways you could save money.

Medication safety

Find important information about your medication, as well as recalls and safety alerts.