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To help ensure our members get the complete Caremark.com experience, we’ve answered these frequently asked questions from users like you. For web support, please call 1-800-378–9442 to talk to a Web Support representative.
Q: What is a secure web browser, and do I really need one?
A:A secure web browser is capable of transferring private data over the Internet while protecting it from unauthorized personnel. At CVS/caremark, we strongly recommend a browser with 128-bit encryption to help ensure that your information is secure.
Q: If my Internet connection is slow, how can I speed up my access to Caremark.com?
A:By turning off the graphics within your browser, you’ll no longer see the design of the site, but your pages will load faster.
Q: How can I prevent pop-ups and other items from appearing on my computer without my consent?
A:Pop-ups and other interruptive items are caused by a program call Spyware that can install on your computer without your knowing and collect information on your Internet usage. There are several software products available that scan your computer and remove spyware. CVS/caremark does not endorse any use of spyware.
Q: How can CVS/caremark help reduce the amount of junk e-mail or spam that I receive?
A:CVS/caremark strives not to share your e-mail address with any unaffiliated third parties. CVS/caremark sends e-mails to members about topics in which we think you may be interested. To learn more about the e-mails we send, please read our privacy policy . For assistance in reducing unwanted e-mails, please visit the Federal Trade Commission site .
Q: Can I access Caremark.com on other devices besides a computer?
A:You can browse the Caremark.com mobile site from any smart device. You can also download the Caremark.com mobile app from the App Store or Google Play .
The CVS/caremark™ app lets you manage your prescription benefits on the go. Download it now:

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