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Medication Safety Alerts

Glucagen® Hypokit® for Injection Voluntary Recall


On September 8, 2016, Novo Nordisk issued a voluntary recall of Glucagen® Hypokit® for Injection. This recall was issued because a small number of needles may not be attached to the syringe.

This may represent a potential health hazard or safety risk to plan members who may be using product affected by this recall.

This recall affects lot numbers FS6X270, FS6X296, FS6X538, FS6X597, FS6X797 and FS6X875. To see if you have affected product, please check the lot number. The lot number is on the right hand side of the manufacturer’s label. If your product is not from one of these affected lots, it is not affected by this recall. If your product is from one of these affected lots, stop using and contact Genco Pharmaceutical Services at 1-888-840-1137 to request a product return and reimbursement packet.

You should not continue to use product that is affected by this recall. Please call your doctor right away for advice if you may be using affected product or if you do not know if you used affected product or not. Your doctor is familiar with your medical history and can suggest the best treatment option for you. If you need a prescription for a different medicine, please call your doctor.

CVS Caremark Response: To support member safety, CVS Caremark is sending letters to members who received this product through CVS Caremark Mail Service Pharmacy and their physicians. If you are currently using GlucaGen HypoKit, please call a Customer Care representative toll-free at 1-866-823-5184 for you more information.

If you are currently taking GlucaGen HypoKit  and have questions regarding this recall, please call your doctor or call Novo Nordisk toll-free at1-800-727-6500 or visit .

You may also call the U.S. Food and Drug Administration (FDA) consumer inquiry line toll-free at 1-888-INFO-FDA (1-888-463-6332) or visit .

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