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Medication Safety Alerts

Allergan Ophthalmic Products Voluntary Recall


On August 25, 2015, the United States Food and Drug Administration (FDA) issued a notice regarding a voluntary recall of ophthalmic products manufactured by Allergan. This recall was issued because of complaints about black particles. The black particles were pieces of the cap that fell into the tube when the cap was opened. If the particles were in the medicine and you put it in your eye, they can cause eye pain, eye injury, eye swelling and blurred vision if they come in contact with the eye.

This may represent a potential health hazard or safety risk to plan members who may be using product affected by this recall.

A complete list of the affected products and lot numbers is provided here:

To see if you have affected product, please check the lot number. The lot number can be found on the bottom flap of the carton with the safety seal and on the crimp seal of the product tube. If your product is not from one of the listed lot numbers, it is not affected by this recall and should be considered safe. If your product is from one of these affected lot numbers, please return it to the pharmacy that filled your prescription for exchange.

You should not continue to use product that is affected by this recall. Please call your doctor right away for advice if you may be using affected product. Your doctor is familiar with your medical history and can suggest the best treatment option for you. If you need a prescription for a different medicine, please call your doctor.

CVS/caremark Response: If you are currently using ophthalmic products manufactured by Allergan, please call a Customer Care representative toll-free at 1-866-823-5184. We will give you more information and help with arrangements for the return and replacement of any affected product.

For more information, please call AllerganMedical Inquiries toll-free at 1-800-433-8871 option 2, Monday through Friday, 8:00 am to 5:00 pm, (PT). You may also call the FDA consumer inquiry line toll-free at 1‑888‑INFO-FDA (1‑888-463-6332) or visit their Web site at

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