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Medication Safety Alerts

TRUEplus® 0.3cc Insulin Syringes Voluntary Recall

August 31, 2018

On August 31, 2018, Trividia issued a voluntary recall of TRUEplus® 0.3cc insulin syringes. This recall was issued because of possible cracks in the top end of the barrel near the needle. This crack won’t allow insulin to be drawn into the syringe from the insulin bottle.

This may represent a potential health hazard or safety risk to plan members who may be using product affected by this recall.

A complete list of the affected products is provided here:

To see if you have affected product, please check the lot number. The lot number is printed on the side of the syringe box or on the syringe 10 count bag. If your product is not from one of the affected lot numbers, it is not affected by this recall. If your product is from one of these affected lot numbers, please contact the pharmacy that filled your prescription for further instructions.

You should not continue to use product that is affected by this recall. Please call your doctor right away for advice if you may be using affected product. Your doctor is familiar with your medical history and can suggest the best treatment option for you. If you need a prescription for a different medicine, please call your doctor.

CVS Caremark Response: These products are not carried by the CVS Caremark mail Service Pharmacies.

For more information on this recall, please call the Trividia Health Customer Service Department toll-free at 1-800-588-1685,Monday through Friday, 8:00 am to 5:00 pm (ET) or visit You may also call the U.S. Food and Drug Administration (FDA) consumer inquiry line toll-free at 1‑888‑INFO‑FDA (1‑888‑463‑6332) or visit

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