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Medication Safety Alerts

Sandoz Blister Cards Products Voluntary Recall

July 5, 2018

On July 5, 2018, Sandoz issued a voluntary recall on various medication blister cards. This recall was issued because the packaging for these products are not child-resistant which could pose a risk of harm if the tablets are swallowed by children.

Please note: There are no quality or safety concerns with these products. Please do not stop taking your medicine without talking to your doctor. Your doctor is familiar with your medical history and can suggest the best treatment option for you. If you need a prescription for a different medicine, please contact your doctor.

A list of all the affected products is also listed at: www.us.sandoz.com/patients-customers/product-safety-notices.

If you have product affected by this recall, Sandoz will provide you with child-resistant pouch to secure your medicine. Please call Sandoz toll-free at 1-888-NOW-NOVA (1‑888‑669-6682), Monday through Friday 8:00 am to 8:00 pm (ET) and 9:00 am to 6:00 pm (ET) Saturday and Sunday to order your child-resistant pouch. Please provide the following information:

  • Patient name, address and phone number.
  • Number of medication blister cards in your possession.

Sandoz will send you a child-resistant pouch to store your medicine. Immediately secure and store your medicine out of the sight and reach of children until the child-resistant pouch is received.

CVS Caremark Response: If you are currently taking ondansetron and risperidone orally disintegrating tablets, please call a Customer Care representative toll-free at 1‑866-823-5184. We will give you more information and help with arrangements for the return and replacement of any affected product.

If you are currently taking Sandoz medication blister cards and have questions regarding this recall, please call Sandoz toll-free at 1-888-NOW-NOVA (1‑888‑669-6682), Monday through Friday 8:00 am to 8:00 pm (ET) and 9:00 am to 6:00 pm (ET) Saturday and Sunday or visit www.us.sandoz.com/patients-customers/product-safety-notices.

You may also call the U.S. Food and Drug Administration toll-free at 1‑888‑INFO-FDA (1‑888-463-6332) or visit www.fda.gov.

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